Shipping & Returns
We know you've got better things to do than wait around for your ecoHiny goodies to arrive, so we've teamed up with Amazon Logistics to get them to you faster than you can say "bamboo TP". Depending on your proximity to our fulfillment center, your order should arrive within 3-7 business days, and we always shoot for the lower end of that range.
Oh, and did we mention that our shipping is totally carbon-neutral? That's right, you can feel good about doing your part for the planet while getting your TP fix.
Sorry, Alaska, Puerto Rico, and Hawaii, we're not shipping to you right now, but we're working on it!
We're all about making sure you're happy with your ecoHiny products, which is why we're happy to accept returns within a generous 75-day window.
Just make sure the product is in its original packaging and not looking too worse for wear.
We'll process your refund within 10 business days to your original form of payment.
To start the return process, shoot us an email at firstname.lastname@example.org with the subject line "RETURN: order #xxxxx" and tell us why you're sending it back.
Don't forget to include a current photo of the product!
We're lightning-fast when it comes to handling returns, so you can get back to what really matters – saving the world one tree at a time!